Cancellation and Refund Policy

At Crochet by Tehreem, every product is handmade especially for our customers.

Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. Once production has started, cancellation may not be possible.

Refunds: Since our products are handmade, refunds and returns are handled on a case-by-case basis. If you receive a damaged, defective, or incorrect item, please contact us with photos and your order details within 24 hours of delivery so we can review the issue.

Custom Orders: Custom-made products may not be eligible for cancellation or refunds once production has started, except where required by applicable law.

Damaged or Incorrect Orders: If the issue is confirmed, we will work with you to find a suitable solution.

For help with an order, please contact us through our store's Contact Us page.

Thank you for understanding and supporting handmade work!