Terms of service

Terms of Service — Crochet by Tehreem

Last Updated: October 11, 2026

Welcome to Crochet by Tehreem! By visiting our website or purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. General Information

Crochet by Tehreem is a handmade crochet business offering crochet products and accessories. We reserve the right to update these terms when necessary. Any changes will be published on this page.

2. Handmade Products

All our crochet products are handmade with care. Because each item is individually created, slight variations in color, shape, size, and appearance may occur. These natural differences are part of the handmade process.

Product images are provided to represent the items as accurately as possible, but the actual product may have minor variations.

3. Orders and Order Confirmation

Customers are responsible for providing accurate order details, including product selection, contact information, and shipping address.

An order is confirmed after the required payment has been received and verified. We reserve the right to contact customers to clarify order details or address issues that may prevent an order from being fulfilled.

4. Payment Terms

100% advance payment is required to confirm an order.

Production will begin after the full payment has been received and verified. Orders will not be prepared or dispatched without the required payment.

5. Product Prices

All product prices are displayed on our website in the stated currency. Prices may change without prior notice, but confirmed orders will be handled according to the agreed order details, subject to applicable law.

Shipping charges are separate from product prices unless explicitly stated otherwise. Applicable delivery charges will be communicated to the customer before the order is finalized.

6. Order Preparation and Delivery

Our crochet products are handmade, so please allow 2–3 weeks for order preparation.

This preparation period does not include shipping and delivery time. Orders will be dispatched through a courier service after they are ready.

Delivery times may vary depending on the customer's location, courier schedules, holidays, weather, and other circumstances beyond our control.

7. Cancellations, Returns, and Refunds

If you wish to cancel an order, please contact us as soon as possible. Cancellation may not be possible once production has started.

Returns, cancellations, and refunds are handled according to our Return and Refund Policy and applicable laws. If you receive a damaged, defective, or incorrect product, please contact us with your order details and clear photographs so we can review the issue.

Nothing in these terms removes any consumer rights that cannot legally be excluded.

8. Customer Responsibilities

Customers agree to:

  • Provide accurate contact and delivery information.

  • Review product descriptions and order details before paying.

  • Pay the full order amount and applicable shipping charges.

  • Use our website lawfully and not engage in fraudulent activity.

9. Intellectual Property

Content on our website, including product photographs, text, branding, and original designs, may belong to Crochet by Tehreem or its respective owners. You may not copy, reproduce, or use this content commercially without prior permission, except where permitted by law.

10. Limitation of Liability

We make reasonable efforts to provide accurate product information and reliable service. To the extent permitted by applicable law, Crochet by Tehreem is not responsible for indirect losses arising from website interruptions or courier delays beyond our reasonable control.

These terms do not exclude liability where such exclusion is prohibited by law.

11. Privacy

Personal information collected through our store is handled according to our Privacy Policy. Please review that policy to understand how your information may be collected, used, and shared.

12. Changes to These Terms

We may revise these Terms of Service from time to time. Updated terms will be published on this page with a revised update date. Continued use of our website after changes take effect is subject to applicable law.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through the Contact Us page on our website.

Store Name: Crochet by Tehreem

Email: crochetbytehreem@gmail.comÂ